Trouble automating Ticketmaster (Lady Gaga Antwerp 09/11) – “click does not exist” error

Hey everyone,

I’m trying to grab tickets for Lady Gaga’s concert in Antwerp on November 9, but I’m having trouble setting up a macro for it on Ticketmaster.be.

Whenever the script tries to click the “Best available” button, I get an error saying the click does not exist.
It seems like the element isn’t being detected, even though it’s clearly visible on the page.

Has anyone else run into this with Ticketmaster, or found a reliable way to target that button?
Any tips or workarounds would be super helpful.

Thanks a lot in advance! :folded_hands:

@nigelappletree can you export and share the macro? i will check it out and see what could be happening.

I want to, but as a new user I can’t upload files…maybe this raw data will help?:

{"macros":[{"meta":{"url":"https://www.ticketmaster.be/event/lady-gaga-the-mayhem-ball-tickets/964107559","adblocker":true,"client_id":"ffffffff-ffff-ffff-ffff-ffffffffffff","blockAdsAndCookies":true},"name":"GAGA","spec":{"params":[]},"steps":[["wait_doc",{"frame":0}],["click",{"meta":{},"type":["selector_type","css"],"value":"button[aria-pressed]:nth-child(2)"},{"x":180,"y":25},{"frame":0}],["click",{"meta":{},"type":["selector_type","css"],"value":"li:nth-child(3) [class*='Stepper__PlusButton']"},{"x":6,"y":9},{"frame":0}],["click",{"meta":{},"type":["selector_type","css"],"value":".koySWx .hJuAcy *"},{"x":70,"y":13},{"frame":0}]],"version":2}]}

I put in several different waits in the steps of the macro like wait for duration and wait for element, but it doesn’t seem to work in any way. We also tried to set a delay in the configurator webpage selector: ‘wait for duration’ and it doesn’t seem to help.

we thought the problem was that the site is loading slower than the macro wants to click on the buttons as I told it to do that, but I’m not sure if that’s the problem.

We are creating this macro because we want to check with one monitor if there any resale tickets available for Lady Gaga and one monitor to see if the interactive map is changing. Is that even possible and can you help us with this? We’re not common with monitors and macro’s, so we’re trying our best, but we can’t figure it out yet.

the error description we are getting now is:

Macro playback failed:

Invalid argument for function click, argument 0 is of type object, but expected one of ["selector"]`
Error evaluating expression: ["click",{"meta":{},"type":["selector_type","css"],"value":"button[aria-pressed]:nth-child(2)"},{"x":180,"y":25},{"frame":0}]
Error evaluating statement: "click", at Position: [1]

Can you help us with this?

Thank you!

thanks for sharing the macro and error details. what device are you using to run this monitor?

Using the IOS app and Firefox on macbook, we also tried chrome but also didn’t work

i see. can you try using chrome and see how it works?

We tried that in the first place but it also gives the same issues. It always says EMACRO.

can you share the error details when using chrome? was it the same error?