Sites with password to login

Help and Support
1

Hi

Ive had this program about 1 month without any issues. I am a paid subscriber to a tipping service which releases their horse racing tips throughtout the day and have been getting PC alert and email as soon as a new tip has been posted.

Yesterday i upgraded my account as i was running out of emails per month (30)

I then created a new page monitor and had to enter my login details as i have had to do previously. Now i am getting a authentication page appear. I click ‘Im not a robot’ and have to click on certain images etc. After 2 pages of that the box dissapears and i have to click ‘Im not a robot’ agin and its 1 continous cycle of that.

It weird as ive never had to do that authentication process while logging in directly to the webiste.

Ive tried to options given in the trouble shooting guide for loging websites but still cant get passed the authentication page thats all of a sudden appearing.

Any help would be great

Thanks

1 Like
2

@prime18 in the past were you using the browser extension (local monitoring) for checks and later tried using the cloud? please see https://distill.io/docs/web-monitor/cloud-local-monitors/. local monitoring uses your browser’s cookies, so it is easier to monitor pages that require login.

3

Hi

i was using local monitoring and still am. Driving me crazy…

Been playing around with it for hours and no matter what i do cant figure it out :frowning:

4

i see. do you get those prompts to verify even after logging in to your browser? if you can share a screenshot it will help understand the problem better.