Sitemap crawler isn't working

I’m a new Distill user, and set up a Sitemap monitor for a .gov website using default settings. Two days later, Distill still says “Preview will be available soon after this task is run.”

I tried clicking “View Crawler” as suggested in the guide below, but this takes me to a page with the heading “CRAWLERS” and a blue progress bar on an endless loop. Has anyone else encountered these issues?

hey @doug.rand - thanks for reaching out and reporting the issue. our apologies about this. the sitemap crawlers were busy and new jobs were in pending queue. the queue should start to clear in a few hours from now. i will post an update when it is all sorted out.