Options to select preferred phone push notification audio alert

Help and Support
1

Hi!

1. Phone Push Notification Audio Alert

I activated the phone push notification but it’s giving what sounds like a little child saying Hello and in all honestly, it sounds quite creepy. I really don’t like it but I need an audio notification on my phone. Please tell me where to choose another phone alert.

  1. The push notification button on the phone settings- IS that for audio alert? I’m not sure how I’m getting the audio actually

  2. I noticed that the phone alert only alerts if my web monitor is on my PC (when I switch my PC on), I really need it to alert me when the PC is off - I am assuming that is the purpose. Kindly advise what settings to look at.

  3. I need the app to work in the background and not only when I switch on the laptop (as per point no 3) and also if the app has been closed on the phone. I need it to notify irrespective of whether the app is open on the phone or not. Kindly advise.

Thank you!

Really NB. Thank you and kind regards,

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