I’ve started getting the following error every time my check runs:
Thu Jul 03 2025 9:28:27 AM | Snapshot
Duration: 6.904 seconds
URL: Class Schedule for GOAT Santa Cruz | powered by Punchpass.com
No snapshot found for this check
The “recommended actions” has no suggestions - it provides the following details of the exception:
Error in invocation of dom.openOrClosedShadowRoot(HTMLElement element):
This monitor has been running for many months without any issues so I’m not sure what changed. I’m using the Chrome plugin Distill Web Monitor
I checked the permissions on the extension - it says “allow this extension to read and change your data on all sites you visit” - “on all sites”
If I set it to run every 10 seconds, I can see the tab open, and think and then close - and then the error message updates. The extension doesn’t show any changes. If I go to the watchlist and manually view changes - the webpage that shows up, is not the one that I am monitoring? It is a different popup window that is reached by clicking a link on that site.
What else can I do to troubleshoot this?
Thank you!
EDIT: I’m on version 3.11.4 of the plugin