Hello,
I’ve been having probblems getting the Chrome widget to monitor recently so I decided to transfer my monitors to the Windows desktop app. When I try to import the CSV (120 monitors) it tells me my limit is exceeded. I have a limit of 150 monitors so it shouldn’t be. When I tried a different CSV of 51 monitors I get the same error. Between the widget not working and the desktop app not allowing me to import I currently can’t use this product at all. Any suggestions?
@giac.ip.investigator here is a related thread.
btw i am curious why you need to manually transfer the monitors to the desktop app. once you sign in to the desktop app, the monitors are synced automatically. did you not sign in to your account?