Monitor false alert

Hi,

I have set up numerous monitors to monitor updates to forms that are provided through different authorities’ websites. In those monitors I would track the text of the form number and the href.

I have received a few monitor alerts today, one of it being the NSW UCPR forms but there don’t seem to be any updates to the form / changes to the form version number.

I have looked into the Visual Change History but the form versions appear the same. When I looked into the Source Change History, the main difference I see is the data-rsevent-id number and the fact that the url includes www. previously and the www. is now omitted (refer screenshot below).

Is Distill able to advise what has triggered the alert in this instance as I would like to understand what other type of changes would trigger an alert, apart from an actual change to the document.

@smokeballaulp To clearly see the changes, use the ‘text’ view instead of the ‘source’ view. The screenshot indicates that all URLs originally containing ‘www’ have had it removed, causing the change. Is this a common occurrence?

Hi,
I am trying to monitor the changes to a particular bank’s discharge authority form through the form link provided on the bank’s website.
I have been receiving daily notifications since a while ago and noticed that the document version is actually the same.
Can you please have a look at the Federal Forms > Discharge Authorities > ME Bank Discharge of Mortgage and Home Loan Closure Authority monitor and let me know how can I prevent false notifications from being sent through?
Thank you.

what are the changes captured in the change history for this monitor?

common reasons for false alerts are:

  1. changes to unwanted parts of the page. this can be handled by excluding the unwanted parts of the page

  2. partially loaded page. increasing the “wait for duration” can help. in certain cases, erroring out a check helps too. please see Exclude failed page load when checking changes - #2 by ajitk

  3. unwanted changes in the selection where it is not possible to finetune the selection anymore. conditions can help in such cases.

Hi Ajit,

Thanks for your reply.

Please see the screenshot below for the changes captured, it seems like the numbers after v= would change everyday but the actual form remains the same.

How can we prevent alerts from being sent through in this scenario?

got it, this is a valid but unwanted change. you can use condition to get alerted only on relevant changes. the simplest condition can be based on the length of the “net added text”. the constantly changing value (“1746147685”) has length 10, so the following condition should work well:

net added text length is greater than 10

edit: this may not work since as “net added text” could be the whole url instead of the fragment at the end.

a different condition is needed. if you are expecting the url to change, a simple alternative can be to use condition text doesn't contain <current-url>. this will trigger when <current-url> is no longer present in text.