Local monitor gives SELECTION_EMPTY error but cloud monitoring is working just fine

I’m new and just figuring things out.

My monitors in the cloud work but those I’ve attempted to monitor locally give me the SELECTION_EMPTY error. I’ve tried Firefox, Chrome and the Distill desktop app and all return the same error.

I’ve extended the time in Config to up to 20 seconds. I’ve switched “dynamic” in Config to both true and then false. I’ve disabled my browsers’ ad blockers. There is no login for what I’m trying to monitor and the portion I’m trying to monitor has not disappeared (I only uploaded these last night).

What is blocking me from performing monitors locally? Could it be a browser configuration?

a SELECTION_EMPTY error is encountered when the configured selectors do not match any element in the page. there are two possible reasons that can explain why it works in cloud but not locally:

  1. the page doesn’t load fully
  2. or, the page loads but the website serves a different variant of the page with different identifiers

to get to the root cause of this, can try the following?

  1. use the the desktop app
  2. go to the monitor’s options page and click “open webpage selector”
  3. check what the visual selector displays in the preview

does the desktop app show elements as selected or is the selection preview empty?