It is blank and can not work. I can't click option

Help and Support
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QQ截图20220301093307
QQ截图20220301093307496×622 8.48 KB

Today it turn like this?
I want to know how to fix.
Thank you.

1 Like
2

Hey @littlepupil, thanks for reporting the problem. The blank popup looks odd. It is an indicator that some unexpected error was encountered. Can you try to inspect the popup as shown below:

image

A dev tools window should open up. Do you see any errors in the console there?

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QQ截图20220301113247

4

The extension failed to initialize correctly. This error is related to data storage. Can you try and reinstall the extension to see if that helps load the extension correctly?

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I removed it and added it again to the chrome but still can not work.

6

Did the popup not show up even once after clicking the Distill icon in browser toolabr after the reinstall?