I cannot change my primary email on my account

Help and Support
1

I cannot change my primary email on my account. I have tried visiting the preferences page. Please can you help me with this?

2

@stephanie.li.9608 Welcome to the Distill community!

You can change your primary email address from Settings → Emails and Phones. Here is the direct link - Distill Web Monitor . It is available in all the paid plans.

3

This doesn’t work. I updated my email with Distill Web Monitor months ago, and the email address on the forum is the same as it was when I signed up. Can you please notify somebody who can fix this for me?

4

The solution for changing Distill account’s primary email works. For that change to reflect in the forum, just log out and log back into the forum. The forum will then update your email address here automatically.