How do I reset my account?


I started using Distill with my personal Google account. However, because I needed to share notifications across the entire company, I switched to my company email address.

Since the number of notifications has increased, I want to upgrade my plan and use it as a company account. However, when I tried to log in with my company Google account, it’s linked to my personal account, and my display name is my name.

I want to separate the accounts, but is deleting everything the only option?

P.S.
I don’t understand English at all, so I’m relying on machine translation. Sorry if it’s hard to understand.

@masakiaida Thanks for explaining your situation.

Since this involves the account details and the set up, we’ll need to review it more closely on our side. For privacy and security reasons, we’re not able to discuss account-specific information here on the public forum.

Could you please reach out to our support team at support@distill.io?
We’ll assist you there.

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