Error PDF_PARSE

Help and Support
1

Hi,

I need help. My PDF monitor for this PDF
https://www.dalvanceconnects.com/resource/1745849198000/DalvanceFiles/EnrollmentForm.pdf

Shows Error PDF_PARSE.
How can I solve this error?

Thanks in advance!

2

@richwin what does the message show after the parse error code?

3

it says “Failed to convert PDF to HTML”

4

distill’s pdf parser (pdfbox) is not able parse this pdf file. i have logged an issue for this and we are looking into it. thanks!