E_TIMEOUT on TOS agreement

Help and Support
1

Hey everyone,

I’m trying to track the SAT registration, specifically for when the location I want to be tested in becomes available. The registration requires agreeing to a TOS, which requires checking a checkbox. This checkbox becomes enabled only after you read through the whole TOS, which is part of my macro. When I test the macro, it works fine and the checkbox becomes available when the macro scrolls through the TOS. However, when I try running the monitor on the Distill cloud servers, I get an E_TIMEOUT because the checkbox never became available.

I tried slowing down the scrolling to imitate human scrolling, by jumping 1000 pixels every 1 second instead of the entire 10194 pixels at once. Didn’t work, unfortunately.

Has anyone encountered something similar to this? Any tips?

2

@itamars the E_TIMEOUT error indicates that the page failed to load when being checked for changes. what does the error message (displayed on hove and in error details) say? it is possible that a proxy might be needed when running it in the cloud.

can you try using the desktop app for run this locally once to see how it works?

feel free to share the url that is used to check the slot for SAT application. i can check this out for you and let you know what i find out.