E_FRAME_REQUEST even page contains what's monitored

I monitor a page contain containing system status in a frame, using the Distill Servers (Cloud), and if there is no problems, the page (frame) contains “Der er ingen aktuelle driftsforstyrrelser“. So I set the condition to [Text] [does not contain] “Der er ingen aktuelle driftsforstyrrelser”.

But I keep getting E_FRAME_REQUEST errors. I’ve tried to set up a delay of 2 seconds, but that doesn’t seem to help, even though the [Test] seems to verify correctly.

By the way, I’m not a new user to the community, so why can’t I upload more than one screenshot: “New users can only upload one image”?

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the error message says frame with index 3 not found. this shows three things:

  1. the content being monitored is within an iframe
  2. the 3rd iframe’s is monitored for changes
  3. local monitor can’t load that iframe

the number of frames are different locally and in the cloud is the root cause. it is possible that one of the frames is not being loaded locally.

can you try changing the monitored frame’s index to 2 for the local monitor and see if that helps? the frame index can be edited in the monitor’s config in the json editor.

let me know what you find out or if you need any help.