Creation of Dedicated Device Fails

Help and Support
1

Hi,

I just saw that profiles are being deprecated, so I thought I would just change over to dedicated devices. When I click the “Add New Cloud Device” button I received the following message: “Cannot create a new dedicated client”. I currently have a starter plan. Are dedicated devices supported for this plan or am I just doing something wrong? Appreciate the help.

Thanks.

2

@peacefulfinds thanks for reporting the bug. we are looking into and will get back soon.

3

there was a bug in how the number of cloud devices are calculated. it has now been fixed.

4

Perfect - Thank you for the quick fix!