Chose wrong plan to subscribe

I was supposed to subscribe(renew) my starter plan but chose flexi plan and checked out for mistake.
It’s just 5 minute after the payment, and even used no resources at all,
I wondered if you could cancel and refund this payment, so that I can subscribe the right plan I supposed to choose.

I am a long term user.

Hope you could help this out for me.

Kind Regards,

1 Like

Hello Kim, can you please send an email to billing? They should be able to help you resolve the subscription issue. Thanks!