Changing Timeout Length

Help and Support
3

@CyberSimon Welcome to Distill community!

Here are the options that you can try based on your page:

  1. If you’re dealing with static content that requires monitoring, consider setting the dynamic parameter to FALSE in the config. This adjustment can enhance the loading speed of static pages, particularly beneficial when dealing with slow internet connections.

  2. If the content you’re monitoring takes more time to load, there’s a possibility that Distill might encounter a “Selection Empty error” if it checks the page too quickly. In such cases, increasing the delay value in the config (up to 20 seconds) can help.

  3. If slow page loading is attributed to a sluggish server or poor internet connectivity, you can incorporate the timeout parameter in the config. This parameter allows you to modify the default timeout value (set at 30 seconds) for the monitored page. It’s important to note that this parameter works for the local monitor. To include a timeout parameter in the config, please refer to the example below. The timeout value is defined in seconds."

{
  "timeout": 120,
  "selections": [
    {
      "frames": [
        {
          "index": 0,
          "excludes": [],...

Hope this helps!

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