Access Denied / 403 ERROR Request blocked / Cloudflare

Help and Support
1

Access Denied

You don’t have permission to access “http://disneyworld.disney.go.com/resorts” on this server.

Reference #xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Anyone have any ideas how to overcome this? I am trying to have Distill look at rates for rooms

2

Hello @marcustaz, welcome to the community forum. The error indicates that the site is blocking access. It is probably done based on IP. Can you try using the browser extension[1] to see if that works?

[1] Distill.io Chrome Extension - Monitor Website Changes | Distill.io

3

i can run it locally but was hoping it would run from the cloud so i didn’t need to keep my pc running.

4

The cloud required using US based residential proxies . Once chosen, it worked like a charm:

image
image1852×446 133 KB

Available proxies in the account are listed at https://monitor.distill.io/#/w/0/proxies/. Residential proxies are expensive and available in Flexi and above.

1 Like
5

Hi,

Trying to set an alert for the Rugby World Cup ticket re-sale website( https://tickets.rugbyworldcup.com/en/resale_wales_georgia), however, when i create an alert I am getting the following error message:

403 ERROR

The request could not be satisfied.

Request blocked. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Is there any way to fix this, or will distill just not work on this specific site?

Thank you,
Brendan

6

Hello Brendan, we have two recommendations when getting errors like this:

  1. Using browser extension or the desktop to run the monitors. We call them local monitors. They are one of the best ways to use Distill to monitor web for changes.

  2. Using premium proxies for cloud monitors. Flexi users can add and use their own proxies. This option is great for power users monitoring web at scale.

Feel free to reach if you have any other question or face any issue.