# Watchlist goes blank after selecting page area

**URL:** <https://forums.distill.io/t/watchlist-goes-blank-after-selecting-page-area/6115>\
**Category:** Help and Support\
**Tags:** bug\
**Created:** [August 31, 2026, 10:41am UTC](https://forums.distill.io/t/watchlist-goes-blank-after-selecting-page-area/6115 "2026-08-31T10:41:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xMARx](https://forums.distill.io/letter_avatar_proxy/v4/letter/x/a9a28c/32.png) [@xMARx](https://forums.distill.io/u/xMARx)\
**Post date:** [August 31, 2026, 10:41am UTC](https://forums.distill.io/t/watchlist-goes-blank-after-selecting-page-area/6115/1 "2026-08-31T10:41:40Z")

</div>

Distill Web Monitor 4.1.0 / Chrome

1. Log in to Distill
2. Watchlist works normally
3. Open any webpage
4. Select parts of page using Distill
5. Save the monitor
6. After returning to Watchlist, the Watchlist becomes blank  
or monitor controls become disabled and cannot be clicked
7. Logging out and logging back in temporarily fixes the issue
8. Selecting another page area reproduces the issue again

Console errors:

E\_REQUEST  
Network Error : Unable to connect to [https://api.distill.io](https://api.distill.io)

followed by:

Uncaught (in promise) TypeError:  
Cannot read properties of undefined (reading ‘find’)  
at child.getPref  
at getSieveConditionInputs  
at SieveOptions

---

<div class="post-metadata">

**Author:** ![srijith](https://forums.distill.io/letter_avatar_proxy/v4/letter/s/c77e96/32.png) [@srijith](https://forums.distill.io/u/srijith)\
**Post date:** [September 1, 2026, 10:22am UTC](https://forums.distill.io/t/watchlist-goes-blank-after-selecting-page-area/6115/2 "2026-09-01T10:22:57Z")

</div>

@xMARx Thank you for the detailed report and console logs. VPN or another browser extension may be interfering with the connection.

Please try the following:

1. Temporarily disable your VPN.

2. Disable all other Chrome extensions, leaving only Distill enabled.

3. Restart Chrome and test again.

4. If the issue continues, confirm that your monitors are synced to your Distill account or export them as a backup.

5. Open `chrome://extensions`.

6. Find **Distill Web Monitor** and click **Remove**.

7. Restart Chrome.

8. Reinstall Distill from the [official Chrome Web Store page](https://chromewebstore.google.com/detail/distill-web-monitor/inlikjemeeknofckkjolnjbpehgadgge).

9. Sign in and test creating another monitor.

Please let us know whether the issue continues after going through the above steps.