It’s possible that the audio alert didn’t trigger because the condition didn’t match the change, even though the updated text appears in the change history.
To troubleshoot:
- Go to the Change History for the monitor.
- Check the Notification Status to see if the alert condition was met. In the Change History, it’s shown as a bell icon beside each change.
- Use the Condition Debugger to see how each condition was evaluated, whether it passed or failed, so you can identify why an alert did or didn’t trigger. Please see: notification status and condition debugger
You can also test your conditions against different text scenarios using the Test Condition feature.
Testing Conditions