# Предоставление услуг

**URL:** <https://forums.distill.io/t/topic/1833>\
**Category:** Help and Support\
**Tags:** macros\
**Created:** [March 31, 2023, 6:42am UTC](https://forums.distill.io/t/topic/1833 "2023-03-31T06:42:09Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![kislorod4](https://forums.distill.io/letter_avatar_proxy/v4/letter/k/9de053/32.png) [@kislorod4](https://forums.distill.io/u/kislorod4)\
**Post date:** [March 31, 2023, 6:42am UTC](https://forums.distill.io/t/topic/1833/1 "2023-03-31T06:42:09Z")

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Здравствуйте! Не могу записаться в консульство Словакии, т.к. запись выкладывают непредсказуемо и время разбирают в течении 5 минут. Пытаюсь установить с помощью Вашей программы звоночек. Но никак не получается выдаёт ошибку. Страница не динамичная надо обновлять, но при обновлении выкидывает в начало.  
Не знаю что делать, может вы предоставляете платные услуги? У самой меня к сожалению не получается справиться. Спасибо.

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**Author:** ![ajitk](https://forums.distill.io/letter_avatar_proxy/v4/letter/a/ec9cab/32.png) [@ajitk](https://forums.distill.io/u/ajitk)\
**Post date:** [March 31, 2023, 1:01pm UTC](https://forums.distill.io/t/topic/1833/2 "2023-03-31T13:01:01Z")

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Hello @kislorod4, welcome to the community forum!

Are you trying to use the browser extension to monitor the page? What error is the monitor encountering when being checked for changes?

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**Author:** ![kislorod4](https://forums.distill.io/letter_avatar_proxy/v4/letter/k/9de053/32.png) [@kislorod4](https://forums.distill.io/u/kislorod4)\
**Post date:** [April 1, 2023, 10:27am UTC](https://forums.distill.io/t/topic/1833/3 "2023-04-01T10:27:51Z")

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Здравствуйте, куда можно скинуть запись моих действий по установке макросов?

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**Author:** ![ajitk](https://forums.distill.io/letter_avatar_proxy/v4/letter/a/ec9cab/32.png) [@ajitk](https://forums.distill.io/u/ajitk)\
**Post date:** [April 1, 2023, 10:58pm UTC](https://forums.distill.io/t/topic/1833/4 "2023-04-01T22:58:57Z")

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You can upload the recording (youtube, veed or gdrive) and share the link here.

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**Author:** ![kislorod4](https://forums.distill.io/letter_avatar_proxy/v4/letter/k/9de053/32.png) [@kislorod4](https://forums.distill.io/u/kislorod4)\
**Post date:** [April 4, 2023, 1:48pm UTC](https://forums.distill.io/t/topic/1833/5 "2023-04-04T13:48:00Z")

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Hi. I can`t upload the recording here. The recordin`s format is avi.

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**Author:** ![ajitk](https://forums.distill.io/letter_avatar_proxy/v4/letter/a/ec9cab/32.png) [@ajitk](https://forums.distill.io/u/ajitk)\
**Post date:** [April 4, 2023, 1:51pm UTC](https://forums.distill.io/t/topic/1833/6 "2023-04-04T13:51:44Z")

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Can paste a link to the video here?

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**Author:** ![kislorod4](https://forums.distill.io/letter_avatar_proxy/v4/letter/k/9de053/32.png) [@kislorod4](https://forums.distill.io/u/kislorod4)\
**Post date:** [April 4, 2023, 3:23pm UTC](https://forums.distill.io/t/topic/1833/9 "2023-04-04T15:23:07Z")

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i just want to know, is it possible to make macros for this site?

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**Author:** ![surya](https://forums.distill.io/letter_avatar_proxy/v4/letter/s/8e8cbc/32.png) [@surya](https://forums.distill.io/u/surya)\
**Post date:** [April 4, 2023, 5:52pm UTC](https://forums.distill.io/t/topic/1833/11 "2023-04-04T17:52:57Z")

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Hi @kislorod4,

I just looked into the video.  
May I understand why you are not recording the initial steps & deleting them out (like wait\_doc & also the login credentials step)?  
Those are required for the macro to function properly.

If those steps are deleted from the macro, then there is no way it can run as it will skip steps & break. I suggest you try it by recording all the steps & then run the check.

Please let us know, if you still face issues.

Best regards,  
Surya

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**Author:** ![ajitk](https://forums.distill.io/letter_avatar_proxy/v4/letter/a/ec9cab/32.png) [@ajitk](https://forums.distill.io/u/ajitk)\
**Post date:** [April 6, 2023, 7:20am UTC](https://forums.distill.io/t/topic/1833/13 "2023-04-06T07:20:36Z")

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The error message says that the a `click` step failed because it could not find the element to be clicked. When you click “View Details” link, it should show a snapshot of the page when this error occurred. Can you please share a screenshot of that page and see if that looks correct?

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**Author:** ![kislorod4](https://forums.distill.io/letter_avatar_proxy/v4/letter/k/9de053/32.png) [@kislorod4](https://forums.distill.io/u/kislorod4)\
**Post date:** [April 6, 2023, 7:26am UTC](https://forums.distill.io/t/topic/1833/14 "2023-04-06T07:26:29Z")

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Hi. The Sound is not working. What can i do?

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**Author:** ![kislorod4](https://forums.distill.io/letter_avatar_proxy/v4/letter/k/9de053/32.png) [@kislorod4](https://forums.distill.io/u/kislorod4)\
**Post date:** [April 6, 2023, 8:27am UTC](https://forums.distill.io/t/topic/1833/16 "2023-04-06T08:27:28Z")

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[https://drive.google.com/file/d/1EbtHwWTongIo\_bpX8ICZlbb-Vm7Q6T5k/view?usp=share\_link](https://drive.google.com/file/d/1EbtHwWTongIo_bpX8ICZlbb-Vm7Q6T5k/view?usp=share_link)  
Please watch this video. I can not figure out what i am doing wrong?

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**Author:** ![surya](https://forums.distill.io/letter_avatar_proxy/v4/letter/s/8e8cbc/32.png) [@surya](https://forums.distill.io/u/surya)\
**Post date:** [April 6, 2023, 2:14pm UTC](https://forums.distill.io/t/topic/1833/17 "2023-04-06T14:14:45Z")

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Hi @kislorod4

Can you please grant me access to the file on your drive? I have already sent a request.  
I’ll take a look at the video and come back to you on how we can help.

Best,  
Surya
