# Open Recorder Using Cloud - Distills server STOPPING/FREEZING

**URL:** <https://forums.distill.io/t/open-recorder-using-cloud-distills-server-stopping-freezing/5776>\
**Category:** Help and Support\
**Tags:** macros\
**Created:** [November 6, 2025, 10:49pm UTC](https://forums.distill.io/t/open-recorder-using-cloud-distills-server-stopping-freezing/5776 "2025-11-06T22:49:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![viniciuslucas](https://forums.distill.io/letter_avatar_proxy/v4/letter/v/df705f/32.png) [@viniciuslucas](https://forums.distill.io/u/viniciuslucas)\
**Post date:** [November 6, 2025, 10:49pm UTC](https://forums.distill.io/t/open-recorder-using-cloud-distills-server-stopping-freezing/5776/1 "2025-11-06T22:49:49Z")

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Every ten minutes the distil server stop working (web and app). I start running everything I need perfectly but after ten minutes the screen just freeze and I have to close the tab and start everything over again (login and verification) in order to go back replay the steps to find an slot available in the end. There is something possible to do for avoid the system stopping

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**Author:** ![ajitk](https://forums.distill.io/letter_avatar_proxy/v4/letter/a/ec9cab/32.png) [@ajitk](https://forums.distill.io/u/ajitk)\
**Post date:** [November 7, 2025, 10:28am UTC](https://forums.distill.io/t/open-recorder-using-cloud-distills-server-stopping-freezing/5776/2 "2025-11-07T10:28:49Z")

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@viniciuslucas this indicates that an unhandled error was encountered. do you recall the exact step after which the ui froze?