# No results showing from webpages on Distill

**URL:** <https://forums.distill.io/t/no-results-showing-from-webpages-on-distill/2469>\
**Category:** Help and Support\
**Created:** [September 7, 2023, 9:56am UTC](https://forums.distill.io/t/no-results-showing-from-webpages-on-distill/2469 "2023-09-07T09:56:49Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![smudau](https://forums.distill.io/letter_avatar_proxy/v4/letter/s/898d66/32.png) [@smudau](https://forums.distill.io/u/smudau)\
**Post date:** [September 7, 2023, 9:56am UTC](https://forums.distill.io/t/no-results-showing-from-webpages-on-distill/2469/1 "2023-09-07T09:56:50Z")

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I’ve set up several alerts for changes to webpages. The comparison results page is empty today when I log onto the platform (however, the email alerts are working fine). Please see attached image.

 ![Screenshot 2023-09-07 091407](https://forums.distill.io/uploads/default/original/1X/d1178e40107021ba169c8d61180bf82efe28267d.png)

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**Author:** ![ajitk](https://forums.distill.io/letter_avatar_proxy/v4/letter/a/ec9cab/32.png) [@ajitk](https://forums.distill.io/u/ajitk)\
**Post date:** [September 7, 2023, 11:08am UTC](https://forums.distill.io/t/no-results-showing-from-webpages-on-distill/2469/2 "2023-09-07T11:08:30Z")

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Hello @smudau - thanks for reporting the issue. Can you try to hard refresh the Watchlist (Ctrl+Shift+R, Cmd instead of Ctrl for Mac) and see if that fixes the issue?

Please let me know what you find out. Thanks!

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**Author:** ![smudau](https://forums.distill.io/letter_avatar_proxy/v4/letter/s/898d66/32.png) [@smudau](https://forums.distill.io/u/smudau)\
**Post date:** [September 7, 2023, 11:35am UTC](https://forums.distill.io/t/no-results-showing-from-webpages-on-distill/2469/3 "2023-09-07T11:35:12Z")

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Hi Ajitk

No luck with the hard refresh. The content seems to show if I use Edge as my browser (currently on Chrome). Does this help diagnose the problem?

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**Author:** ![ajitk](https://forums.distill.io/letter_avatar_proxy/v4/letter/a/ec9cab/32.png) [@ajitk](https://forums.distill.io/u/ajitk)\
**Post date:** [September 7, 2023, 11:46am UTC](https://forums.distill.io/t/no-results-showing-from-webpages-on-distill/2469/4 "2023-09-07T11:46:41Z")

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Good info. Can you try again @smudau? We found and fixed an issue with caching in an upgrade deployed today just now.

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**Author:** ![smudau](https://forums.distill.io/letter_avatar_proxy/v4/letter/s/898d66/32.png) [@smudau](https://forums.distill.io/u/smudau)\
**Post date:** [September 7, 2023, 12:10pm UTC](https://forums.distill.io/t/no-results-showing-from-webpages-on-distill/2469/5 "2023-09-07T12:10:34Z")

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Thanks Ajit. Still no success - here is a screenshot of what I’m seeing after refreshing.

 ![image](https://forums.distill.io/uploads/default/original/1X/21b407a73235c39db4ee2f0ec5b66de55526ab74.png)

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<div class="post-metadata">

**Author:** ![ajitk](https://forums.distill.io/letter_avatar_proxy/v4/letter/a/ec9cab/32.png) [@ajitk](https://forums.distill.io/u/ajitk)\
**Post date:** [September 7, 2023, 12:26pm UTC](https://forums.distill.io/t/no-results-showing-from-webpages-on-distill/2469/6 "2023-09-07T12:26:43Z")

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It is likely that the browser is still caching older files. Can you try to clear the cache as shown in the following article?

> **[Clear cache & cookies - Computer - Google Account Help](https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop)**
>
> When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
> In Chrome

You only need to clear “cached images and files” and don’t need to clear cookies.

If this doesn’t work, can you try using Chrome’s incognito window once and check if that works?

Thank you for helping debug this!

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<div class="post-metadata">

**Author:** ![smudau](https://forums.distill.io/letter_avatar_proxy/v4/letter/s/898d66/32.png) [@smudau](https://forums.distill.io/u/smudau)\
**Post date:** [September 7, 2023, 1:28pm UTC](https://forums.distill.io/t/no-results-showing-from-webpages-on-distill/2469/7 "2023-09-07T13:28:41Z")

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Many thanks Ajit! That’s worked.
