I’m not receiving any desktop notifications.
I’ve selected Popup notification for local monitor option.
I downloaded the app recently so it’s up to date.
I’m using a Mac. (The Distill app isn’t showing up in the Mac Notifications settings - like it’s not listed as an app under that)
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Hello @zaynabmerch,
Welcome to Distill forum and thanks for reporting the issue here.
Could you let me know which MacOS you are using, as in Mac with a Silicon processor or an Intel one?
Thank you,
Jayakrishnan
Hey, thanks.
The macOS is Ventura 13.3, chip is M2 Pro.
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Thanks for the reply!
Could you try the following steps?
- Trigger a popup notification from the app by running a monitor (with a change) set to the device tagged (This device) and then see if any permission request pops up in the notification area of your device. If a change is detected and notification is triggered (tried to be triggered in your case, the monitor will be highlighted white until it is opened)
- Disable focus mode and re-open the notification permission settings agin to see if the app is now visible in the app list
- If the the above step doesn’t work, please do try re-installing the app and see if the app is visible in the notification settings’ list of apps.