# Audio and Popup Notifications Do Not Work

**URL:** <https://forums.distill.io/t/audio-and-popup-notifications-do-not-work/4203>\
**Category:** Help and Support\
**Tags:** desktop-app, notifications\
**Created:** [November 5, 2024, 3:46pm UTC](https://forums.distill.io/t/audio-and-popup-notifications-do-not-work/4203 "2024-11-05T15:46:27Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![ajitk](https://forums.distill.io/letter_avatar_proxy/v4/letter/a/ec9cab/32.png) [@ajitk](https://forums.distill.io/u/ajitk)\
**Post date:** [November 6, 2024, 6:29am UTC](https://forums.distill.io/t/audio-and-popup-notifications-do-not-work/4203/2 "2024-11-06T06:29:27Z")

</div>

@bryaneburke thanks for reaching out. the most recent version of firefox needs a workaround. please see the following post:

> [@After new Firefox update, no more distinct notification sounds](https://forums.distill.io/t/after-new-firefox-update-no-more-distinct-notification-sounds/3947/3):
>
> thanks for reporting the issue @jsweeps. the audio files present in distill are in ogg format. firefox is refusing to play those files in the extension’s context. mp3 files work well. the workaround right now is to add your own audio files under the extension’s settings. some good mp3 audio files can be downloaded from the following links: [https://pixabay.com/sound-effects/search/ping/](https://pixabay.com/sound-effects/search/ping/)[https://pixabay.com/sound-effects/search/bell/](https://pixabay.com/sound-effects/search/bell/) i will check firefox’s bugzilla to see if this is a known is…

you can also consider using the desktop app or other browser extension if those work for you. thanks!

---

_[View the full topic](https://forums.distill.io/t/audio-and-popup-notifications-do-not-work/4203)._